Cancel or Change Your Order

Need to change or cancel your order? Please contact us as quickly as possible — we can only make changes before your order enters fulfillment.

Email us at hi@fevasoul.com with your order number and the change you need.

What to include in your email

  • Your order number
  • The email address used to place the order
  • What you need to change or cancel

If your order has already shipped

Orders that have entered fulfillment or have already shipped cannot be cancelled. Once you receive the item, you may be eligible to return it under our returns policy. View Refund & Return Policy

Cancellations are not guaranteed until confirmed by our team.